Support Email – [email protected]
Knowledgebase – https://assist.dynosend.com
Roadmap – https://suggestions.dynosend.com
Q. Can I create customized fields?
A. You can create limitless customized fields for every of your audiences (e.g. textual content, textbox, checkbox, radio button, date …and so forth)
Q. Can I import and export contacts?
A. Yes you may import and export your contacts and customized discipline information belonging to them at any time
Q. Do I want a website title to ship emails?
A. Yes, a website title is required to ship emails with Dynosend, you have got to have the ability to edit your area’s DNS information to confirm it with our DKIM and SPF information.
Q. Can I ship attachments?
A. You can add and fix as many information as you need to your emails, all plans include limitless free storage.
Q. Can I handle my templates?
A. You can add templates in .zip format, use our drag-and-drop editor or wealthy textual content editor with supply code entry) to design or code templates and save them for future use.
Q. Can I generate leads?
A. Each viewers comes with a signup web page and an HTML web type to gather leads out of your web site or any supply.
Q. Can I phase my contacts?
A. Dynosend comes with many superior segmentation guidelines based mostly on email engagement, contact information, email verification end result, tags, occasions and extra.
Q. Can I monitor my email engagement?
A. You can monitor email opens and hyperlink clicks for all of your broadcasts, get the situation of your opens and clicks, rank your hyperlinks, contacts and campaigns based mostly on engagement and extra .
Q. Is double opt-in required?
A. Double opt-in will not be required while you import contacts so long as you have got permission to message them.
Q. How many occasions can I monitor?
A. You can ship limitless occasions out of your utility and use them to ship data-driven email campaigns.
Q. Do you deal with email bounces and spam complaints?
A. We routinely add bounced and spam reported emails to the blacklist accessible inside your account dashboard to exclude them from any future messages.
Q. Can I confirm my contacts’ email addresses?
A. You can confirm the deliverability of all of your contacts’ email addresses in bulk or individually for every viewers.
Q. How do you deal with duplicate contacts?
A. Email addresses are distinctive for every viewers and subsequently you can’t have duplicate contacts in the identical viewers.
Q. Can I customise my emails and messages?
A. Yes you should utilize Liquid Tags to customize your emails and messages based mostly on contacts’ customized discipline information.
Q. How can I ship SMS messages?
A. You have to have a Telnyx API to ship limitless customised SMS messages straight from Dynosend
Q. What can I take advantage of Dynosend for?
A. You can use it to create onboarding campaigns, nurture your customers, monitor customers and urge them to take motion in your product, re-engage customers, ship email campaigns and extra.
Q. How does Dynosend work?
A. Create an account, confirm a website title to ship emails, create an viewers, combine our API or import your contacts and at last construct your campaigns.
Q. How does Dynosend differ from different email advertising functions?
A. Dynosend is a buyer expertise automation software program with email advertising options, primarily used for automating person engagement by monitoring your customers in your software program, however can be used for email advertising.
Q. Can I repeatedly ship information from my utility?
A. You can use our API to ship your buyer information and occasions out of your utility’s backend.
Q. Is there an API restrict?
A. We restrict the variety of API calls to 600 calls per minute.
Q. What occurs when contacts are deleted from the viewers?
A. When contacts are deleted, their private data (location, IP handle, email ..and so forth) will probably be deleted from marketing campaign monitoring with out affecting your stats.
Q. Is Dynosend an email advertising instrument?
A. Email advertising is only a function of Dynosend’s advertising automation, which is the principle product. It’s not a substitute for your present email advertising resolution.
Q. What ought to I take advantage of the email advertising function for?
A. The email advertising function is for easy broadcast campaigns solely and might not be a very good match for companies based mostly on email advertising (e.g. companies).